Check your firewall and proxy server settings Try changing your browser settings to allow first-party cookies on all Atlassian sites or use one of the supported browsersВ for our cloud products. Some privacy-focused browsers may interfere with cookies. These extensions may interfere with cookies: If the issue persists, consider temporarily disabling extensions and re-enabling them after successfully logging in. Try changing your extension settings and allow first-party cookies on all Atlassian sites. Some browser extensions or plugins such as ad blockers and tracking blockers may interfere with cookies. Make sure Block all cookies (not recommended)В is notВ selected.Д¬heck that no Atlassian sites are listed as a Site Exception:Д¬heck browser extensions that may interfere with cookies In the AdvancedВ section, select Site settingsВ > Cookies. Open Chrome,В selectВ the three-dot iconВ > Settings. Under Privacy & Security, make sure Block All CookiesВ is turned off. Open the SettingsВ app, scroll down, and select Safari. Learn more about Atlassian cloud domains and IP address ranges. Set the security level for Trusted sites to Medium-high.ДЇrom the Trusted sites section, select Sites.ДЄdd the following sites to the Trusted sites zone: Set the security level for the Internet zone to Medium-high. Third-party cookies are not required.ДЄllow the following sites to use cookies:

You can choose to set the correct security level for either:ДЄdjust your settings to accept first-party cookies.

You can choose to allow cookies for either: You should check both your cookie settings and the security level for Internet Explorer. We strongly recommend usingВ one of our supported browsersВ for our cloud products. The information in this section may be out of date. ThisВ means we wonвЂ™t fix bugs that are specific to IE11, and will begin to introduce features that may not be compatible with this browser. On 31 March 2020, we retired IE11 support for Atlassian cloud, server, and, Data Center products. Internet Explorer is no longer a supported browser. You may need to restart Edge for these settings to take effect.Д¬heck MicrosoftвЂ™s documentation for more about cookies in Edge. Turn on Allow sites to save and read cookie data (recommended)В to unblock cookies. Open Microsoft Edge, select Microsoft EdgeВ > Site permissionsВ from the top menu bar. You may need to restart Firefox for these settings to take effect.Д¬heck MozillaвЂ™s documentation for more about cookies in Firefox.

Under the Cookies and Site Data section, check Manage Exceptions to check that cookies are not blocked for any of the following Atlassian sites: If CustomВ is selected, check thatВ the option All cookies (will cause websites to break) is not selected. Under the Enhanced Tracking Protection section, check if you have selected Standard, Strict or Custom. Open Firefox, select FirefoxВ > PreferencesВ from the top menu bar.

You may need to restart Safari for these settings to take effect.Д¬heck AppleвЂ™s documentation for more about cookies in Safari. Open Safari, select SafariВ > PreferencesВ from the top menu bar. You may need to restart Chrome for these settings to take effect.Д¬heck Google's documentation for more about cookies in Chrome. Under Privacy and security, select Cookies and other site data.Д¬lear the checkbox Block all cookies (not recommended) Open Chrome, select ChromeВ > PreferencesВ from the top menu bar.

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